Refund Policy

What is WellFirst's refund policy for damaged or defective items?

At WellFirst, we stand behind the quality of our products. If you receive a damaged or defective item, simply contact us within 30 days of receiving your order at WellFirstOfficial@outlook.com, and we'll promptly resolve the issue.

What should I do if I receive a defective or damaged product?

We apologize for any inconvenience caused. Contact our customer support team immediately at WellFirstOfficial@outlook.com with details and photos of the defective or damaged item, and we'll swiftly assist you with a replacement or refund.

How long does it take for refunds to be processed?

Refunds are typically processed within 3-5 business days after we receive your returned items. Please note that may take additional time for the refund to reflect in your account, depending on your payment method and financial institution.      

What is your refund/return policy if I'm not satisfied with my purchase?

Your satisfaction is our priority at WellFirst. If you're not completely satisfied with your purchase, contact us within 30 days of receiving your order at WellFirstOfficial@outlook.com for a hassle-free refund or exchange. Please refer to our Returns & Refunds page for more details.